Your insurance during your stay as an Au pair
We at AuPairCare have a special responsibility for the safety of our au pairs. That is why it is very important to us that our participants are fully protected at all times.
In any area of life and work, situations may arise in which medical help becomes necessary or the property of others is inadvertently damaged as a result of an accident or misfortune. During your stay abroad as an au pair, it could also be the case that you become ill and need to see a doctor, cause some damage or lose your luggage while traveling.
We have got you covered for all these circumstances. Your insurance package covers most claims regarding liability as well as almost all medically necessary treatments. In the USA, your insurance is valid for the entire duration of your au pair contract, i.e. for the full 12 months.
Should you use the 13th month as a travel month in the US or stay in Australia for more than 6 months, you have the option to extend your insurance coverage for an additional charge (approximately £45 per month).
These insurance policies are included:
Au pair health insurance
Personal liability and professional liability insurance
Accident insurance
Baggage insurance
What happens if you get sick or cause an accident?
If you spend a long time abroad, it is likely that you will catch an illness at some point during your stay. Thanks to your au pair health insurance, you are also insured abroad and can receive free medical treatment.
At the beginning of the programme, you will receive an insurance card/confirmation from our insurance partner which you should always carry with you. If medical treatment becomes necessary in the US, you should try to consult an in-network practitioner who works with the insurance company. That way, the doctor can handle the costs directly with the insurance company and won't ask you to pay in advance. You can find the addresses of suitable doctors in your area online or by calling your insurance company. In general, you will have to pay for smaller treatments in advance (and get reimbursed later), while, for example, more intensive hospital treatments will be settled directly with the insurance company.
In case of a serious emergency requiring immediate treatment you should visit the nearest emergency room or dial the emergency number 911. Keep in mind that it is important to always have your insurance card with you. You have to inform your insurance company as soon as possible about any necessary emergency treatment, at the latest within 48 hours.
If you accidently damage someone's property or lose your luggage, please report the claim immediately by filling out a claim form and sending it directly to the insurance company.
